Listening :
Transcript:
1.
A: Hello. I’d like to have some shirts pressed.[燙]
B: Yes, how soon will you need them?
A: Can I get them by 6 o’clock tonight?
B: Yes, sir. Just leave them in your room and I’ll send someone to get them.
2.
A: Yes, can I help you?
B: Yes I’d like to make a long distance call [長途電話] to Japan.
A: You can make the call yourself. Just dial 011, 81, the area code[區域號碼], and the number.
B: Thanks.
3.
A: I’d like to order a large pot of coffee, please.
B: Yes, for how many people?
A: Two.
B: Anything to eat?
A: No thanks. That’s all.
4.
A: Can you send someone to my room to help with my bags, please?
B: Yes, how many bags do you have?
A: Three.
B: Just leave them in the room and I’ll send someone to bring them down to the lobby [大廳]for you.
5.
A: Has anyone left a package for me?
B: Yes, we do have a large envelope for you at the front desk. Do you want me to send it up to your room?
A: It’s okay I’ll come down for it, thanks.
6.
A: Can I help you?
B: Yes. Could you send up a couple of extra towels [毛巾] and another blanket[毯子]?
A: Certainly. I’ll send them up right away.
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