Words Preview: camcorder 攝像機 case 殼、盒子 sweatshirt 長袖運動衫 button 鈕扣 stain 髒污
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Context:
Customers are complaining about their shopping problems. If you were the product manager, what would you do to help them?
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Listening:
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Transcripts:
1. Hey, they said this camcorder had a case—but look! There’s no case here.
2. Look at this! I asked for a small T-shirt and they gave me an extra large sweatshirt.
3. Hey look what happened! I ordered these glasses through the mail and one of them came broken.
4. Hey look. All the buttons are missing from my new shirt. And look at this stain.
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